Our Services
Three services, one consistent approach
Whether you're taking a first look at AI or ready for hands-on implementation, there's a service designed for exactly where you are. All three begin with a conversation — not with a proposal.
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Our approach across all services
Listen first
Every engagement starts with us learning how your business works — your schedule, your staff, your pain points. We don't skip this stage regardless of the service tier.
Suggest proportionately
We recommend tools that fit your size and budget. Not every business needs a complex platform — often a single well-configured tool makes more difference than a suite of half-used ones.
Document clearly
Every engagement produces written materials your team can use independently. Staff reference guides, summary notes, and process descriptions — all in plain language, not technical jargon.
Service 01
Discovery Conversation
A welcoming session for Kelantan small businesses exploring AI for the first time. We take time to understand your daily routine and gently point to a few areas where simple tools could ease manual work. You receive a short, plain-language summary to keep, with no obligation to proceed.
- One to two hours, in person or online
- Written summary delivered within a few days
- Highlights two or three practical starting points
- No technical knowledge required to attend
Price
RM 595
Service 02
Process Companion Package
A hands-on package for teams who have chosen one modest improvement to try. Over three to four weeks we configure the tool with your staff, prepare clear reference notes, and check in to resolve small issues. We keep the rollout gentle and the team in control of the pace.
- Three to four weeks, structured in stages
- Tool configured alongside your actual staff
- Written reference guide produced for the team
- Follow-up check-ins throughout to resolve issues
How it unfolds
Week 1: Assessment session with the team member who will use the tool
Week 2: Configuration and initial setup, with staff present
Week 3–4: Supervised use, adjustments, and reference note finalisation
Price
RM 1,230
Service 03
Steady Guidance Retainer
A months-long companionship for owners who value a familiar advisor on call. It includes regular review calls, considerate suggestions as your needs shift, and small adjustments to keep tools genuinely helpful. The scope is agreed with you, and you can pause or scale it down whenever it suits.
- Monthly review calls scheduled around your calendar
- Small tool adjustments included in the retainer
- New suggestions offered as your needs evolve
- Pause or scale down with notice, no penalty
Monthly Price
RM 2,170 / month
Decision Guidance
Which service fits you best?
The three services are designed to match where you are right now — not where we'd like you to be.
| What you're looking for | Discovery RM 595 |
Companion RM 1,230 |
Retainer RM 2,170/mo |
|---|---|---|---|
| First exploration, no commitment | |||
| Hands-on tool setup with your team | |||
| Written reference guide for staff | |||
| Ongoing advisor on call each month | |||
| Flexibility to pause at any time |
Our Standards
How we handle every engagement
Data privacy
We handle client information under Malaysia's Personal Data Protection Act 2010 and keep only what the engagement requires.
Responsive communication
Enquiries and questions from active clients receive a personal response within one business day — not an automated acknowledgement.
Clear agreements
Scope, deliverables, and timeline are agreed in writing before work begins. Nothing proceeds on a verbal understanding alone.
Confidentiality
Client business details are never shared between clients. Each engagement is treated as entirely confidential by all team members.
Post-engagement support
Minor questions arising after a project concludes are answered without additional charge for a reasonable period following delivery.
Honest scope advice
If the right answer for your situation is a smaller scope or a different service tier than you initially requested, we'll say so clearly.
Pricing
Clear prices, no surprises
Service 01
Discovery Conversation
RM 595
One-time
- 1–2 hour session
- Written summary included
- No follow-on commitment
- In-person or online
Service 02
Process Companion
RM 1,230
Per package
- 3–4 week rollout
- Staff training included
- Reference guide for team
- Follow-up check-ins
Service 03
Steady Guidance
RM 2,170
Per month
- Monthly review calls
- Ongoing adjustments
- Pause anytime
- Agreed scope, no surprises
Not sure which to start with?
That's completely fine. Write to us or call and we'll help you figure out which service makes most sense for your situation — with no pressure in either direction.